Superbet Terms and Conditions — Read before use

Please read these Terms and Conditions carefully before using the Superbet website and application (superbet.ml). By accessing the platform or creating an account, you are deemed to have accepted these terms. If you do not agree, please refrain from using our services.

Superbet is an online gaming platform offering slots, bingo, fish games, Live Casino, and more for players in Bangladesh. We are committed to maintaining a safe, transparent, and enjoyable gaming environment at all times.

These Terms and Conditions are governed by the applicable laws of Bangladesh. Any disputes or disagreements shall fall under the jurisdiction of the courts of Bangladesh. Superbet regularly reviews and updates its Terms and Conditions as needed.

The following requirements must be met to register on Superbet:

• You must be 18 years of age or older must be.
• All information provided at the time of registration must be accurate and truthful.
• Each individual only One Account can open.
• Multiple accounts linked to the same device, IP address, or payment method may all be suspended.
• Transferring or selling your account to a third party is strictly prohibited.
• Keep your contact details (phone number, email) up to date at all times.

Superbet reserves the right to reject any registration application without providing a reason. We use automated systems to detect suspicious or fraudulent registrations.

Superbet complies with international Anti-Money Laundering (AML) policies and follows KYC (Know Your Customer) procedures. The following documents may be required before processing a withdrawal request or when deposits exceed a certain threshold:

• National Identity Card (NID) or a scanned copy of your passport.
• Utility bill or bank statement as proof of address.
• Proof of payment method ownership (screenshot of bKash/Nagad account).

The verification process is typically completed within 24-72 hours. Withdrawals may be on hold until verification is complete. Failure to provide genuine and accurate documents will result in account closure.

Superbet supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. The following terms apply to all financial transactions:

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 1,000.
• Withdrawals can only be made to the same payment method used for the original deposit.
• The source of deposits and the destination of withdrawals must be in the same individual's name.
• Withdrawals are typically processed within 1-24 hours is completed within.
• Withdrawals cannot be made directly from the bonus balance; wagering requirements must be fulfilled first.

Superbet reserves the right to temporarily suspend transactions under investigation. The amount in question may be frozen during the review. If fraudulent activity is confirmed, the entire balance will be forfeited.

Superbet offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are clearly stated on the offer page. General bonus policy:

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, the specified Wagering Multiplier (typically 20x–30x) wagering requirement must be met.
• If the wagering requirements are not met within the specified time after claiming a bonus, the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless the promotion explicitly states otherwise.
• Any attempt to abuse bonuses or exploit loopholes may result in bonus cancellation and account suspension.
• Superbet reserves the right to modify or cancel any bonus at any time.

Every game on the Superbet platform operates under internationally recognized standards and technology. Here are some important things to know about gaming:

• All game outcomes RNG (Random Number Generator) determined by technology, which is completely impartial.
• The RTP (Return to Player) percentage for each game is available in the game information section.
• If your internet connection drops during a game, the result is saved on our servers and will be available once you reconnect.
• In live games, the dealer's decision will be considered final.
• If a game is cancelled due to a technical error, your stake will be refunded.

If you have a dispute regarding a game outcome, please contact Superbet's customer support. We will investigate and provide a resolution within 48 hours. Superbet's decision shall be considered final.

The following activities are strictly prohibited on the Superbet platform:

• Using any software, bots, or scripts to operate games.
• Colluding with other players to manipulate game outcomes.
• Intentionally exploiting any vulnerability or bug in the platform for personal gain.
• Registering with false information or concealing your identity.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or behaving aggressively toward other players.
• Allowing a person under the age of 18 to use your account.

Superbet takes the protection of your personal information very seriously. Any data we collect is used solely for the following purposes:

• To verify your account and ensure security.
• To process financial transactions.
• To provide customer support.
• To meet legal and regulatory obligations.
• To send you personalised promotional offers (you can opt out at any time).

Superbet never sells your personal data to third parties. However, information may be shared with authorities when required by law, for fraud investigations, or for security purposes. For more details, please refer to our Privacy Policy Read.

Superbet believes gaming should be a source of entertainment — not addiction or financial hardship. We treat responsible gaming as a core part of our values.

• Players can set their own Daily, Weekly or Monthly Deposit Limits can be set.
• You can temporarily suspend your account for anywhere between 24 hours and 6 months if needed.
• You may request permanent account closure (self-exclusion).
• If you notice signs of gaming addiction, our support team is here to help.
• Opening an account or playing games by anyone under the age of 18 is strictly prohibited.

Gaming addiction is a serious health concern. If you or someone you know is affected, seeking professional help is strongly advised. Superbet always encourages responsible gaming practices.

Superbet reserves the right to update these Terms and Conditions at any time. For significant changes, advance notice will be provided via registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• Superbet's failure to enforce any right does not constitute a waiver of that right.
• These Terms and Conditions are available in both English and Bengali; in the event of a conflict, the Bengali version shall prevail.
• All disputes will first be addressed through mutual discussion; if unresolved, they will be settled in a court of law in Bangladesh.

If you have any questions or need clarification about these Terms and Conditions, please contact our customer support team. We are always ready to help.